Not happy with your purchase? We're here to help!
Purchases that meet the qualifications below are accepted for return within 30 days of purchase for a refund to your original method of payment.
- Merchandise must be returned within 30 days of purchase date.
- Merchandise must be in new condition, unwashed & unworn, with tags attached.
- All accessories are FINAL SALE and NOT eligible for return or exchange. Accessories include Jewelry, Hats, Sunglasses, Handbags, Belts.
- All bras, bramis, bodysuits, swimwear are FINAL SALE and NOT eligible for return or exchange.
- All face masks & coverings are FINAL SALE and NOT eligible for return or exchange.
- Sale or discounted items are FINAL SALE and NOT eligible for return or exchange.
- Original shipping charges are non-refundable.
HOLIDAY EXTENSION: ALL GIFT PURCHASES MADE BETWEEN NOV 1, 2021 & DEC 14, 2021 WILL BE ELIGIBLE FOR RETURN FOR STORE CREDIT ONLY THROUGH JAN 15, 2022.
Send returns to:
431 N Ridge Road
Richmond, VA 23229
Request a return shipping label (online orders only) by emailing email@example.com. Please include RETURN + order # in the subject line. Return shipping charges will be deducted from your refund.
Refunds are processed to the original method of payment.
- Please allow 5-10 business days for refund to process to your bank.
- If original method of payment is unavailable, we will issue store credit.
- The amount of your return will be less the cost of return shipping label.
Ineligible items will be returned to customer at their expense.
Return Policy Updated 11/1/2021